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Who Do You Love
When you have
your own business it’s easy to fall in love with your product or
service. After all, your business is your baby. You watched it grow
up from infant (start-up) to adult (business that works).
However, you
are often disappointed in your businesses ability to produce the
revenue you really desire.
The reason is
your focus is probably wrong. Instead of loving your business you
must actually fall in love with your clients.
But exactly how do you fall
in love with your clients?
It starts with
understanding.
Call to ask
your best clients what the greatest value they receive from your
business is.
Keep talking
to clients until you hear the same type of values repeated over
again. These are your key selling points so take careful notes of
what you’re hearing.
Then develop a
communication strategy. Once you re-engage your clients with the
value statement call, launch a plan of follow up.
Consider:
Sending a
thank you card after the call.
Setting a
“check-in” time for later in the year with each client you talk to.
Emailing a
newsletter that reaches clients monthly at minimum.
Schedule a
luncheon where your clients have an opportunity to meet each other.
Mail
a “no real reason card” a few times a year. A program like Send Out
Cards automates this process quickly and easily.
Now that I got
your brain working on this, think of a few unique ways you can stay
in touch and show clients you value them and their business.
Your personal
touch and authentic caring makes a big difference in showing clients
how much you appreciate them.
Spend time
every day letting clients know you appreciate them and watch your
profits grow from repeat business.
What will you do with this information today? As a subscriber to this list, you
have a distinct advantage over everyone else in business.
Take advantage of it
now.
What’s coming up next?
The Philosophy of
Conscious Business, Part II
Blog Posts You May Have Missed
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